We have a 100% happiness guaranteed policy, meaning if you don't love your Gratsi wine, we'll give you a full refund.

Just contact us at salute@gratsi.com and we'll get you taken care of.

Damages and issues
Please contact us immediately if your order is defective, damaged, or if you receive the wrong item. We promise we'll make it right.

Refunds
Once your request has been received, you’ll be automatically refunded on your original payment method. Please remember it can take a little time for your bank or credit card company to process and post the refund.

Cheers!