Frequently Asked Questions
If you can't find your answers here, please reach out to
How much wine is in each box?
Our boxes contain three liters of wine per unit, which is the equivalent of four standard-sized bottles of wine.
Can I buy Gratsi wines in retail stores?
No. We only sell our wines directly on this site. Controlling every transaction from start to finish allows us to provide the best service possible. Also, we're sentimental and want to get to know our customers!
How long do your wines stay fresh?
Our wines stay fresh after opening for at least 30 days after the first pour. After 30 days the wine is still great, it just starts to lose some brightness.
Do I need to keep the wine boxes in the fridge or can they be stored at room temperature?
You can store our wines at room temperature, preferably below ~78 degrees, before and after you open them. The best practice for all wine is to never store in high temperatures or below freezing as this can change the structure of the wine. A good rule of thumb (if you're able to) is to store dry white wines between 40 - 50 degrees, and reds between 50 - 60 degrees.
Can Gratsi ship wines directly to all U.S. states?
No. Unfortunately, not all states allow it. Although we ship to the majority of them, some states will not allow wineries to ship directly to their residents. Here are the lists of states we CAN and CANNOT deliver to.

CAN: Alabama, Alaska, Arizona, California, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Maine, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, Washington D.C., Wisconsin, Wyoming

CANNOT: Arkansas, Connecticut, Delaware, Hawaii, Kentucky, Maryland, Mississippi, New Hampshire, New Jersey, Rhode Island, South Dakota, Utah, Vermont, West Virginia

Do I have to subscribe to order your wine?
No. Our subscription service is a free option to make your life a little easier. Subscribers also save $10.00 on every order.

** There's no fee to subscribe and you can change the frequency and options as often as you like. Cancel at any time.

Are Gratsi wines lower in sugar than other wines?
Yes. Our wines have far less sugar than many wines in the market. Our wines only contain naturally occurring fructose (no added sucrose here) and range between 0.2 - 2 grams per liter (0.035 - 0.2g per glass), which is low by comparison to many comparable wines in the market today. Sugar is a big contributor to the dreaded headache the morning after drinking a few glasses of wine. Who wants that?
Do you have nutritional information available?
Yes! Here are the details:

Old Country Red: *per 6 ounces (1 glass)
Alcohol by volume: 13.5%
*Fructose(RS) from grapes (g): 0.2
*Carbs (g): 0.2
*Calories (kcal): ~120 (calculated from alcohol %)
Fat: 0
Protein: 0

Old Country White: *per 6 ounces (1 glass)
Alcohol by volume: 13.5%
*Fructose(RS) from grapes (g): 0.035
*Carbs (g): 0.035
*Calories (kcal): ~120 (calculated from alcohol %)
Fat: 0
Protein: 0

Do Gratsi wines contain sulfites?
The important thing to know is that ALL wines contain sulfites, occurring naturally and/or added during the winemaking process. The sulfites in Gratsi wines are almost completely naturally occurring, existing in the grape skins themselves and we keep our SO2 levels well under the allowable organic maximums. We add the least amount possible to keep them package-stable, using minimal intervention throughout the process.
How do you get the spigot to work?

Can I recycle the box?
Yes. All our boxes are made from recycled materials and are 100% recyclable.
I like your logo. What does it mean for Gratsi?
Thanks, we like it too! It's a European Water Buffalo, which is the foundation of Buffalo Mozzarella cheese. We're not sure you could ever convince us that there is anything finer than a glass of red wine with fresh Buffalo Mozzarella.
How do I manage my wine subscription?
The important thing to remember is that although you’ve subscribed to receive wine deliveries each month at a discount, YOU WILL STILL NEED TO SETUP AN ACCOUNT to access your subscription, using the same name and email address used when you set up your wine subscription.

Your wine subscription can be managed in many ways, including adjusting the frequency of your orders. Whether you want to ship every 30 days, every 3 days, or every 3 months, you can do so by making changes directly within your account.

Here are the steps for setting up your account:

Step 1: Sign in using the link on the Gratsi home screen

Step 2: Use the link on the sign in screen to create an account. Again, you will need to create an account even if you’ve already signed up as a subscriber, using the same credentials you used for your wine subscription.

Step 3: Join the family! Enter your first and last names, your email address, and a password of your choosing. Hit REGISTER and voilà… your account is active.

Step 4: Go back to the sign in screen, sign in, and click “Manage Subscriptions”

Step 5: Once you access your subscription, you can make changes to all of the following:
  • All Active Subscriptions (and reactivate inactive ones if applicable)
  • Delivery Schedule
  • Shipping Addresses
  • Payment Methods

Here are instructions for making the various changes within your subscription. You will notice in the menu bar in your subscription portal that you have options for changing your shipping address and billing information as well.
Edit Next Shipment Date

Edit Delivery Schedule

Edit Product(s) in Your Subscription(s)